Elisabeth (dragonydreams) wrote,
Elisabeth
dragonydreams

  • Mood:

WTF???



We use a crappy host for our website called SearchEase. I'm not afraid to say it beause it's awful.

I had an issue from one of the sales reps a week ago where he couldn't find one of his client's ads by doing a keyword search for their company name. I knew that I had used HTML to bold the company name when I posted it, so thought that the problem was with that. We've had problems with searching for formatted text when searching before. I told my supervisor who forwarded on the issue to our webhost.

This was the response we had today:

The text in job posting in question reads "< center >< b >Cavalia". In order
for "cavalia" to become a search term it must be surrounded by regular
punctuation chars such as space, comma, period, etc. < b > is not an
acceptable separator, but you can use "< b > Cavalia < /b >" and it should
become searchable.

SearchEase Support


(Rant would have been posted sooner if I hadn't had to put spaces in the quoted coding so that it wouldn't format my rant. Imagine that paragraph without the spaces inside the <> marks.)

I repeat, WTF? In what coding universe do you need to put spaces around the word that is being formatted with HTML? Maybe I just don't understand the coding behind this. It's possible; I'm in no way a coding expert. But this just baffles. I use HTML to make my ads pretty constantly, usually to bold/underlind/italicize the job title for the ad that I'm posting. What this means, is that if that was the only time that word/phrase appeared in the ad, then you won't be able to find it by doing a keyword search on our site.

I'm not going back and figuring out all of the ads that I've used HTML in, that would take forever. Ads that I update on a regular basis I'll fix as I get to them. We've been using this f***ing system for three years and they are just now pointing this glitch out? And only after there were complaints!

< /rant & back to work>
Tags: work rant
Subscribe
  • Post a new comment

    Error

    default userpic

    Your reply will be screened

    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.
  • 3 comments